An Intake Sheet (attached) is an overview of the account we are to board. It is important to fill it out completely to make sure the account is submitted accurately. Below is how you fill out the Intakes:
| What Program |
Cash Discount - For accounts participating in a Cash Discount Program PayZero- For merchants enrolled in PayZero (must meet the minimum requirements to qualify) Hybrid - For PZ/ Cash Discount accounts with authorization fees Standard- Flat Rate or Interchange Plus |
| Business DBA | Referred to as “Doing Business As”. This is the name of the business that is visible to the customers (storefront, window, and/or door signages). |
| Business Legal Name | Referred to as the “IRS Name”. This is the name they file their taxes under, which can be completely different from the DBA. To verify, an EIN Letter may be requested or you can search it up to the Secretary of State. |
| Business Address | Referred to as the “ Location Address”. This is where the physical store of the business is situated. |
| Legal Address (Optional) | This is usually the same with the location address. Most of the time, Sole Proprietorship and multiple location businesses have different Legal Addresses. |
| Business Phone | Referred to as the “Location Phone”. This is commonly the phone number associated with the business. |
| Business Email | Commonly the owner’s email address. This is where they will receive email notifications from Turnkey, the Platform they are boarded on, Clover updates, etc. |
| Federal Tax ID / EIN | Referred to as the “Employer Identification Number”. Each legal entity has a unique nine-digit identification number that they are also filing the taxes under. This can be verified via their EIN letter or through the IRS Website. For Sole Proprietorship, their EIN and SSN are the same. |
| Date Business Started | Referred to as the “Open Date”. This can be cross-checked via the Secretary of State website. |
| Type of Business |
Based on what the business is selling, this can be classified accordingly. A quick google search will be able to assist on what type of business the account is. This is to help us identify what Merchant Category Code (MCC) to use for boarding. |
| Bank Routing # | Routing number for the business bank account. |
| Bank Account # | Business' bank account number. |
| Owner Name | Signer’s full name. The signer should have at least 25% ownership percentage. |
| Title | Signer’s designation in the business. This is commonly the owner, but can sometimes be the manager. |
| Ownership % | Signer’s ownership percentage. Must always be 100% |
| Owner Cell Phone | Personal phone number of the signer. This can be the same with the business phone, but advisable to be different. |
| Home Address | Signer’s home address matching his/her Driver’s License or any legal documentation. Should be within the United States. |
| Social Security # |
Referred to as the “Social Security Number”. This is a nine-digit number issued to U.S. citizens, permanent residents, and temporary residents. Signers with SSN starting with a 9 are referred to as an ITIN merchant, which requires additional information. Can be verified through the IRS Website. |
| Date of Birth | Signer’s date of birth matching his/her legal documentation. |
| Average Yearly Credit Card Volume | Rough estimate of their annual credit card volume. |
| Average Credit Card Ticket |
Rough estimate of their average credit card ticket. |
| Highest Ticket Amount | Rough estimate of their highest ticket. |
| Where are the Sales Transacted |
This is to identify if the merchant is accepting cards in-person or virtually. Store Front - in-person sales with physical card swiping. Internet - usually for integration, must have a website. Mail Order - transactions processed via mail. Telephone -orders taken over the phone. |
| Pricing |
Specific pricing that the merchant is under. This is related to the “What Program” item above. |
| Terminal or POS |
Type of device provided to the merchant. |
| Billing Terms | Indicate the agreement on how the merchant will obtain the terminal/POS. |
| Clover Licensing Plan | If Clover, select plan that best suits equipment (Counter Service, Table Service, Services Growth, Retail Growth) Refer here for more details. Choose accordingly. If Clover Duo, Mini Flex or Solo is present: -- Restaurant Service for both full-service restaurants with waiters and quick-service restaurants where you order at the counter -- Clover Go if merchant is getting a Clover Go. --Essentials for Mini/Flex users with basic inventory needs. -- Services Growth will be selected only if they want to use the scheduler. -- Retail Growth for everything else If the merchant is not using Clover, select N/A. |
| Does the terminal need to calculate taxes? |
Disregard, unless otherwise, indicated. |
| Does the terminal need to be mobile? | Disregard, unless otherwise, indicated. |
| Does the merchant take tips? | Disregard, unless otherwise, indicated. |
| Time Business Closes |
Specify the time that the business establishment closes each day. |
| Is this a current client? | Enter Yes/No, depending if the owner has an existing account with us. |
| Where did this lead come from? | Select from the options: Self Serve - for self set deals Referral Partner - if sales rep has indicated a referral Web Lead - for web lead deals Appointment Setter |
| If referred, from who? | Referral partner's name. |
| Referral Partner’s Split | The referral partner's percentage split. |
| Equipment and additional notes |
List the terminal or POS and any special requirements from the merchant or sales rep. |
| Installation Instructions |
Specify how the equipment will be installed. Include any special notes. |
| Sales Rep Name | Name of the Turnkey Sales Representative who closed the deal. |
| Manager Name |
Refer to the Sales Rep Code sheet for the Sales Representative’s manager. |