Add general items
You can add a new item on a Clover device or on the Web Dashboard.
From a browser, log in to your Clover account.
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At the left, select one of the following based on what you see onscreen:
Inventory > Items
Items > Item List
Select Add Item.
Enter the item name you want to see when you make a sale. Only the name is required. If you want to, you can add the additional details later.
For Price, optionally enter the price you’re charging for this item. You’ll see this price when you make a sale and it will also be on the customer receipt.
Select Continue.
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Add basic information:
If you want the item to show on a Clover device, select Show on POS. If you’re using Virtual Terminal to make sales instead, you don’t have to choose this option.
If you want to assign a color to the item, select the dropdown labeled Item color. Choose a color or select None to remove the color.
For Pricing Type, click and choose from the list, either a Fixed price (the default), a Variable price, where salespeople enter the price when they take the order, or a price Per Unit (typically used for items sold by weight). If you choose the price-per-unit option, additionally enter the pricing unit you want to use.
For Price without VAT (where applicable): If your business is located in a region where VAT taxes automatically apply, and you want to make this item exempt from VAT taxes, enter an amount for the price without VAT. Set up VAT taxes when you set up taxes.
For Taxes and Fees, click and choose from the list each tax your region requires.
If you’ve added all you want to add at this time, save the new item. If not, continue below.
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Decide on category options if your business uses them:
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Select Categories.
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Decide what to do:
To add this item to an existing category, select +ADD, scroll or search for the category, and then check the box for the correct category. Save your changes.
To create a new category and add this item to it, select +ADD, and then CREATE CATEGORIES. Enter a category name and an optional online ordering name. Save the new category.
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Decide on order printing options:
Select Orders & Printing.
Click Printer labels and check the box with the printer label you want to use. When your staff adds this item to an order, the order printer with this label will print the order. See below for more about setting up printer labels.
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If you want a different item name printed on the order receipt, for example, for kitchen staff who might speak a different language, enter the alternate name here. To use this feature, do one of the following based on what you see:
At the left, select Account & Setup, and under Transactions, select Order Receipts and check the box to Use alternate inventory names.
At the top right, select Settings
> View all settings. Under Transactions, select Order Receipts and check the box to Use alternate inventory names.
The system saves your changes.
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Decide on item tracking options:
Select Item Tracking.
Optionally enter a universal product code (UPC) that identifies this item. On merchandise, this code is a string of numbers and letters that appears in a line of text below the barcode image, up to 12 digits. You can enter the code here now, or scan it in later.
Optionally enter a stock keeping unit (SKU) for tracking, up to 127 characters.
Enter the item count, the current number of this item in stock or on the menu. By default, Clover tracks stock quantities for you.
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Decide on item cost options:
Select Item Cost.
Enter your your wholesale cost, the price you pay for this item.
To identify this item as one that you sell for others, check Non-revenue item. Examples of non-revenue items include passthrough sales on behalf of other vendors.
Save the item.
After you add individual items, you can find the items and edit details to add anything you forgot. When you no longer stock an item, you can remove it.