2.1   Navigating the Control Panel 


On the upper right of the application [ click only once ] the Control Panel [ Note for existing users: If clicking on the control panel does not lead to the desired page, please wait as the application gathers all the relevant items and information that have been inputted. ]



2.1 The Control Panel 

No Sale

  • A Feature that allows employees to open the cash drawer without conducting a transaction.


Credit Trans (Add Tips)

  • A Feature That Allows customers to tip for their credit card transactions.


Menu Management

  • It Refers to the process of creating, editing, and managing the menu items and pricing information that are available for purchase in the system.


Gift Cards

  • Type of prepaid card that customers can purchase and use to pay for goods or services at a business.


Issue Refund

  • The process of returning money to a customer who has previously purchased.


Batch/Settle

  • The process of finalizing credit and debit card transactions and submitting them for processing and settlement with the relevant payment networks and financial institutions.


Customer Database

  • A customer database is a collection of data that contains information about a business's customers, such as their names, contact details, purchase history, and preferences.


Offline Credit Transactions

  • A customer database is a collection of data that contains information about a business's customers, such as their names, contact details, purchase history, and preferences.


 Till & Bank Manager

  • Till and Bank Manager are two features commonly found in POS (Point of Sale) systems that help businesses manage their cash flow and finances.

  1. 9.1 How To  Open Till (QuickGuide):


  Transfer Tables 

  • Allows staff to transfer a customer's order and associated bill from one table to another within the same establishment.
  • Transfer Tables (Quick Guide)

Kitchen Tickets

  • A feature that provides a way for staff to communicate orders to the kitchen or other food preparation areas, helping to streamline the order fulfillment process and reduce errors.

Reports

  • Various types of data analysis to provide insights into business operations, such as sales, inventory, and customer behavior.

View Transactions [ the definitions are in progress ]

  • Viewing transactions allows business owners and managers to track all sales and payment transactions processed through the system.

    13.1 How to View One Transaction in Detail (Quick Guide):



13.2 How to Void Transactions (Quick Guide):




13.3 How to Reprint Receipt (Quick Guide):



End of Day

  • The process of closing out all sales and financial transactions at the end of a business day.

 14.1 Tutorial on EOD (Quickguide)


Employee Control Panel

  • A feature that allows business owners and managers to manage employee access and permissions within the system.

Quick Report

  • A feature that provides a fast and easy way to generate reports on key business metrics such as sales, inventory, and employee performance.

Terminal Mirror

  • A feature that allows multiple devices, such as tablets or smartphones, to display the same information as the main POS terminal.

Pay In & Pay Out

  • A system to describe the process of adding or subtracting cash from the cash drawer.
    18.1 Tutorial on Pay In & Pay Out ( Quickguide )





Finger Prints

  1. A feature that identifies and authorizes employees who access the system.

Events

  1. Specific occurrences or incidents that take place during business operations, can be tracked and recorded in the system.

Today’s Report

  1. A feature that shows detailed records of transactions.

Punch Adjustments

  1. A feature that can modify an employee’s timecard entry, typically for clock-in or clock-out times.

Service Statuses

  1. Shows the different statuses of an order transaction.